Refund Policy

Support Contact: support@wyliepop.com

1. Products Ordered via Website
– For orders placed through our website, refund requests must be submitted within 48 hours of parcel delivery.
– After 48 hours, no refunds will be issued under any circumstances.

2. Damaged Items
– If you receive a damaged product, please email a clear photo of the damaged item to support@wyliepop.com within the 48-hour window.
– Our team will review your request and respond within 3 to 5 business days.
– Upon approval, we may offer a replacement or store credit at our discretion.

3. How to Request a Refund
– Send an email to support@wyliepop.com with your order number and reason for the refund request.
– We will respond within 3 to 5 business days to address your query.

4. Exclusions
– No refunds on gift cards, sale items, or products damaged after delivery.
– Services already rendered or downloadable items are not eligible for a refund.

5. Policy Changes
We reserve the right to modify this refund policy at any time. Updates will be posted on this page with the latest effective date.